Centriquip of Clay Cross in Derbyshire has secured a 5-year framework agreement to provide service, breakdown and repair for all the decanter centrifuges and drum thickeners in Anglian Water.

Centriquip of Clay Cross in Derbyshire has secured a 5-year framework agreement to provide service, breakdown and repair for all the decanter centrifuges and drum thickeners in Anglian Water, geographically the UK's largest water company. Although Centriquip is the UK's largest manufacturer of decanter centrifuges, over 90% of the equipment in Anglian Water has been supplied by other manufacturers. Neil Lacey, aftersales manager for Centriquip, explained that this was not a problem.

'Our workshops and service staff have the ability to service and repair any make of equipment' he explained: 'In fact, as most equipment is manufactured outside the UK, we can often provide a faster, more effective service than the original supplier'.

Anglian Water has approximately 60 decanter centrifuges and 40 drum thickeners.

Centriquip provides a dedicated team of service engineers, with back up from the Derbyshire workshop, and a dedicated contract manager, to give continuous emergency service with a 6hr guaranteed call out.

Richard Montanaro, Centriquip managing director, said that this framework agreement was a major achievement for the company: 'We are a relatively small manufacturer but have proved that we can secure and service large contracts to provide real partnerships with the most successful companies in the sector' he said.

Centriquip also provides a mobile decanter unit on standby to give emergency cover should any critical machine fail during a period of high demand.